Retail Solutions
Streamline your customer experience with intelligent automation
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Retail solutions for a streamlined customer experience
Retail businesses are focussed on engaging customers and ensuring the retail experience runs smoothly from a searching, trying, buying or returning angle. Customers will judge the retail experience through their online engagement which influences customer loyalty and retention directly. At Etellect, we focus on giving your customers the best customer experience through their retail interaction.
Reporting
Reporting
Ensure you are always on top of your retail performance with our standard and customisable reporting function.
Real-Time Sales Order Processing
Real-Time Sales Order Processing
Get an up-to-the-minute handle on all your sales orders processing through our automation engine to ensure your management information is up to date 24 hours a day, 7 days a week.
Payment Solution
Payment Solution
A full integrated payment solution, EPayment from Etellect links with all major UK acquirer banks and automates the management of all payment activities.
Integrated Stock Control
Integrated Stock Control
Keep on top of the stock levels at all of your retail outlets in one simple management report to ensure you manage this process effectively.
Ecommerce
Ecommerce
Provide your customers with an excellent customer buying and returns experience through our eCommerce solution.
Customer Database Management
Customer Database Management
Manage all your customer records through our integrated CRM platform which fully controls your contact and customer information.
Intelligent and connected CRM
CRM, or customer relationship management, is a widely used terms that has come to be seen as the corner stone of digital transformation. The concept is simple, get a single database to fully control your contact and cusotmer information. EAutomate has embraced this but moved things forward by extending its reach to all aspects of the system.

We don't just stop there either - we've added automation right at its core. It means that the information is not only modified and controlled by the customer or the back office administration team, EAutomate algorithms continually update and optimise this information continuously, communicating automatically with the customer when necessary.
Sales and order processing
At the heart of EAutomate is a powerful and integrated sales order processing engine, that can manage and support the entire order process from start to finish.   
Integrated Stock Control
EAutomate supports a fully integrated stock control system that provides the real time management of stock across the organisation.
Integrated stock control and warehouse management
EAutomate transform warehouse productivity and efficiency.
Integrated Payments with EPayment
EPayment is a flexible and powerful payment solution that is fully integrated with the EAutomate solution.  Able to link with all major UK acquirer banks, EPayment automates the management of all payment activities. Being fully PCI compliant EPayment can provide piece of mind for your customers giving them direct control of their information. 
Replaces separate ERP and website with one connected solution
Having a separate ERP system or inflexible back office system that communicates with your website in a disjointed way is no longer an acceptable solution to any business serious about improving the customer journey and experience.  Having an integrated and automated solution ensures that all systems and processes act as one. EAutomate replaces both your legacy ERP systems and back offices systems, warehouse management, stock control, invoicing, payments, indeed any business process with an efficient and lean customer focussed solution.  
Humans and computers working in perfect harmony
Adding intelligent process automation, to a customer-centric process ecommerce process, removes the burden and cost of having your staff deliver low value administrative tasks freeing them up to focus on higher value more creative activities.
Like what you see?
Our technology solutions are designed for higher volume, more established online businesses that are struggling to maintain customer experience with existing systems and integrations.  If you believe your business could benefit from our innovative technology we would love to hear from you. Why not connect today and setup a free discovery meeting?   Only when we understand your business challenges can we make a difference.
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